UVM Health faced an impossible equation:

• ‍The burden was growing: Over 2,300 order sets, with limited engagement to drive compliance-mandated monitoring—let alone optimization.
• ‍Resources weren't: A small clinical informatics team, drowning 
in data requests and reactive firefighting.
• ‍Stakes were rising: CMS and Joint Commission requirements demanding accountability for EHR safety. National trends showing about $100 billion in clinical variation costs. Clinicians spend 4.5 hours daily in Epic, facing alert fatigue and cognitive overload.

‍Something had to change.

The combination of curated insights within Phrase Health and a revamped governance process dramatically delivered increased hunger for engaging with improvement opportunities.

Within three months, UVM Health saw: ‍

• 3x increase in monthly unique users
• 2.4x increase in total sessions

The real transformation? When stakeholders have useful tools they can actually use, they engage. They become owners of continuous improvement, and aren't presented with additional bottlenecks and roadblocks to answering their questions.

Download this case study to learn more about how they did it.