Your EHR is a navigation system. Are your maps up to date?

Most health systems rely on 10,000+ CDS elements to guide daily care. But as evidence evolves and teams change, outdated content doesn’t announce itself—it quietly leads to suboptimal decisions.
‍
The issue isn’t just drift; it’s visibility. Spotting it requires extensive manual review, which is time-consuming, inconsistent, and often delayed. That’s why gaps persist, and why it can take years for new evidence to make its way into everyday clinical practice.

Knowledge Sync gives you that visibility, continuously mapping your clinical content to current evidence, at scale, so your navigation system always knows where the roads have changed.
‍

Use Knowledge Sync to:
‍

Proactively act on out-of-compliance CDS with specific, actionable guidance
Significantly cut the cost and time of expert review
Organize content by service line and care setting for faster findability
Promote evidence-based care and retire low-value interventions
Benchmark guideline alignment against peer organizations

Complete visibility into your clinical knowledge base:

Comprehensive CDS Mapping

Automatically inventory every decision support element across your EHR — order sets, alerts, doc templates, and pathways — and map each to the relevant clinical guidelines.

Star-rated guideline scoring

Every CDS category gets a clear star rating based on concordance. At a glance, clinical teams can see exactly where care aligns with evidence, and where it doesn't.

Peer benchmarks + actionable remediation

See how your guideline concordance stacks up against peer organizations—identifying real gaps versus areas where you lead. When a guideline isn't met, Knowledge Sync tells you exactly what to change: specific, prioritized recommendations to bring CDS back into compliance.

How it works

Automatic mapping and scoring in three steps:

Step 1: Map It

Phrase Health ingests your full EHR library

We create a structured inventory linked to a guideline library

Step 2: Score It

Each element is evaluated against the guideline library

Elements are rated Concordant, Needs Review, or Gap Identified

Step 3: Act On It

Out-of-compliance CDS triggers precise guidance on what to update, retire, or add

Progress is tracked from data to deployment

Phrase Health's IT implementation was super simple—it took me a day to set up, allowing us to focus on other day-to-day responsibilities.”

Dinakar Rajkumar, AVP of Business Intelligence, Temple health system

The cost of inaction

The best time to start is with your EHR go-live. The next best time is now. Inaction leads to growing technical debt, wider practice variation, and increased organizational risk.